Michael P.

Avoid hosting your sites here at all costs.
I switched to mydomain.com years ago when GoDaddy was doing something sketchy.
Since then I have found it excruciating to work with mydomain's customer service.
Recently a Wordpress website we hosted with them went down. They told us it was because it was infected with malware. I don't know about you, but I expect that a domain provider/host would at a minimum have protections installed to prevent this kind of thing. Then, I get a series of sales calls from their team trying to sell me the "solution" to the problem (which they allowed to happen), offering to fix it for the low, low price of $350. This is not the first time they tried these high pressure tactics. What a racket! Without any options, we bought into their scam.

Since then I have transferred ownership of that particular company to some associates, and got on chat support to cancel the sitelock renewal. The agent confirmed it was canceled. Days later, I get an email telling me that the $350 charge would be auto-renewed. WTF, right? So, another 15 minutes on with tech support from India and they only canceled "part" of the sitelock service, not the expensive one. Wow. When I asked for a confirmation email, or a copy of the chat log, they said "we don't do that." Are you kidding me? That's incredibly shady and unprofessional.

I don't have time to deal with this kind of time wasting, and I'm guessing you don't either. Stay far away from this company.