I ordered two ball stamps in July and after 3 days I received a email with a tracking number but when I was trying to track my package the number was not valid so called the number listed got a voice-mail left ten messages no call back emailed 6 times got an email back from Luke G saying he would check and get back to me but if I had any questions to call him back on a different number and still have had no response back I would never recommend mystamp to anyone.