Used them for many years! Used to be no script needed, now? Cant get an answer to 3 emails sent to them!? Used to be good, had good customer service, responded to emails, sent products quickly, not anymore. Terrible company, dont know what happened, but nothing like it was. Do not recommend at all! I just placed an order with a new company. Lost a client!
I placed an order for my friend. A pair of pants, and she didnt like them. I placed it one hour ago. Immediately tried to cancel. Was refused! One hour later! What a scam! They wouldnt even be shipping for a couple of days, BUT are refusing to cancel something just placed. I am not kidding, it was 1 hour ago! Not trustworthy, not customer oriented. Not a good company! Wont do this EVER AGAIN> no way, no more Venus!
Tip for consumers: do not shop at VENUS! bad company, terrible customer service!