I wish I had found these reviews before I bought from here. I have purchased many wigs over 30 plus years of having alopecia. I was wanting to try a lace wig but have no where local to do so. I even emailed them asking about returns and refunds in case it wasnt suitable. As many have said, the colour and style was nothing like I ordered and now they refuse to refund only offering for me to keep the wig and pay half price for a new one! They wouldn't even refund me 50% of the current wig so I don't understand their thinking. Their refund policy contradicts itself too. NEVER BUY FROM HERE ****