HORRIBLE! WORST CUSTOMER SERVICE EXPERIENCE EVER!
I bought a bunch of stuff for their holiday sale and when it finally arrived half the stuff was so cheap and crappy I tried to return it. One agent told me I was getting a refund and then they sent store credit instead. Kept complaining, kept getting shuffled around between agents who conveniently wouldn't acknowledge the refund I was promised.
On top of that YOU have to provide shipping for your refunds and there's a ridiculous amount of red tape to get the proper labels and the returns processed.
I been dooped by this $#*!show of a company. And I'm warning you. They are a bunch of slimy scammers peddling cheap $#*!.
Hello Michelle,
If there was an issue with the quality or satisfaction of the items received we would certainly do our best in rectifying the situation for you. Can you please contact me at jaymeson.cardone@karmaloop.com with your order number and i can be of further assistance for you.
Thank you