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Mike C.

Contributor Level

Total Points
80

1 Review by Mike

  • VMInnovations

6/28/22

I bought a 16'x32'x52" pool from this company. I have had two Intex pools and this pool is very similar. The look and design is good. However, the lack of an effective skimmer is an absolute nightmare! The underwater filtration system does not work well at all. If I had paid more attention to this I would have never purchased this pool. DO NOT buy this pool with the current skimmer situation. Also, the pool pump that came with it is undersized so I had to use my old pump.

Products used:
pool

Value
Shipping
Quality
Thumbnail of user candacem41
VM I. – VMInnovations Rep

Hello Mike,

I am sorry to hear of your negative experience with your product. We do have a return/exchange window with each Marketplace order, if the item is experiencing difficulties we do our best to resolve the problem. I was unable to locate your order based on the information within your review. I am happy to take a look at your order to see if there are any solutions we can provide to solve your problem with the skimmer. Please reply back with your order or tracking number. If you have not already, please contact our team directly at 866-639-9320 or hello@spreetail.com for assistance with your order.

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