'Warehouse' in London, 5 days delivery by Royal Mail, good-looking database of batteries. The first inkling I had that things weren't right was the tracking number given that ended in HK instead of GB. Only then did I look around and find this site - at that time with only three terrible reviews.
Anyway after two weeks the battery arrived from Hong Kong 'delivered' as promised by Royal Mail. No VAT or anything to pay at delivery probably because it was described as a gift with no value.
Well packaged. Battery looked OK and has actually performed brilliantly ever since - that's about two months so far.