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Mike S.

Philadelphia County, United States

Contributor Level

Total Points
160

2 Reviews by Mike

  • JPeterman

12/16/23

CONGRATS - The J Peterman Company has created the worlds DUMBEST GIFT BOX POLICY EVER! This company has the most IDIOTIC and WASTEFUL gift box policy in the entire universe of STUPID. Let me explain. My Dad ordered a 3.5 ounce bottle of cologne. It arrived via FedEx on one day. And it was a in a box that could hold a coffee mug. The next day, I received a box that was over 19 inches long by 12 inches by 3 inches, that contained another box of similar proportions and some tissue paper and a catalogue and return sheet sent via FedEx as well. I literally thought the insides were stolen - NOPE. When you buy a gift for someone they have only one size gift box that they send separately with no basic gift note. Not only did this make me fear I had been a victim of holiday theft (I called and reported it to local police), but it is extremely wasteful, extremely inefficient cost wise. Who ever runs your logistic department should be fired for 3 separate and distinct business failures. 1. inexcusable and gross logistical cost that could be drastically reduced with basic common sense shipping and distribution method 2. Gross negative impact to carbon footprint and waste of resources and most importantly 3. The impact a poorly packaged and empty box with no indication of this absurd policy has to a recipient *** We all know the feeling of opening a gift - I was so excited to see what I got - only to have a let down the the contents were empty. --WOW. And customer service already has a boiler plate response so you know I am not the first to raise this issue. JUST WOW.

  • Angi

5/14/22

My experience: i set up a project. Then I couldn't access it. I contacted help after difficult to navigate steps on website, I called, then was directed to be texted a link, then had to download an app, then I was able to finally chat with help. They then changed the time for the project from which I originally posted. Which didn't work for me. They then charged me $15 to change the time. Then the project gt rescheduled by several days - for an emergency project. And again, contacting help was so difficult to navigate I gave up. Wasted time and money. Be warned.

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