I cancelled my flight. After the whole flight cancelled. The bookotrip charged me 300.00$ plus run my credit another 50.00$. I called the Lufthansa they told me you should get whole refund but must be process by you agent(bookotrip). I called the agent and they say we contact the Lufthansa and they decline and again we will contact and call you. I am still waiting for agent to call, no call at all, just wasting time. I don't trust them and i don't offer to my friends I don't know how Wego trust them and offered. And it is good place for the get credit card number. Just i shared my experience with this agent with others, thanks