Thumbnail of user mitchant

Mitchan T.

California

Contributor Level

Total Points
161

2 Reviews by Mitchan

  • Fashion Nova

1/20/22
Verified purchase

I used to order from Fashion Nova pretty frequently until they sent me a defective item. Back then, the return window was super small. Around 3-5 days. They wouldn't accept the defective item after 5 days!
Fast forward a few years, I decided to give Fashion Nova another chance. It seems like their return policy is a lot longer now.
I ordered and found the sizing to be really off (like usual). THE RETURN IS TERRIBLE. It seems like a "free" return but
1. It is $7 to print a return label
2. You have to PAY for the label before your return. Most sites will just subtract the $7 from your refund. FashionNova actually charges you before you see a sent from your return
3. IT'S NOT A FULL REFUND! It's store credit!

I hate this website. I don't know why I gave it another chance. The material is terrible and the sizing never fits me. It's made for curvier women and I'm built petite like a stick. Never ordering from here ever again.

Tip for consumers:
Just run, don't even use this place

Products used:
Literally nothing. I had to keep the oversized swimsuit because they would not accept the return.

Service
Value
Shipping
Returns
Quality
  • Lucy in the Sky

10/5/21

I am in love with Lucy in the Sky, I'm more petite and I find that their Small sizes fit me perfectly. The Neia Ruffle Dress is all over instagram and so cute.

I placed my order August 6 and received my package on August 11 (I live in California). The shipping was fast and had no issues. The dresses I ordered are quality and have held up after numerous wears and washes. My only complaint is that Lucy in the Sky does not offer refunds, only store credit.

Value
Shipping
Returns
Quality

Mitchan Has Earned 1 Vote

Mitchan T.'s review of Lucy in the Sky earned a Very Helpful vote

Mitchan hasn’t received any thanks yous.

Mitchan doesn’t have any fans yet.

Mitchan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tamelam4
3/5/24

I purchased this dress and I was charged for it and didn't get my other item for free like it...

Thumbnail of user lindaphan907
2/21/24

I placed an order on Fashion Nova and a few items did not fit me so I decided to place the...