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mitch g.

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1 Review by mitch

FreeTaxUSA

  • FreeTaxUSA

“Possible scam”
12/27/21
Verified purchase

I used them to prepare a prior year return. They were easy to use, but for some reason they couldn't find my credit union by name. Of course tax forms require a lot of private info, including financial information, such as the name of that credit union. That same day someone tried unsuccessfully to login to my credit union account. I can't prove they were involved. But maybe.

In retrospect, their site has some bad online reviews, including at your site.

Tip for consumers:
I can't prove it, but the information I provided may have been used for an attempted identity theft.

Products used:
(Free) Tax file.

Service
  • Comments (1)
  • 44.1K Views
Helpful  (9)
Thank you
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Sam S. – FreeTaxUSA Rep

Hi Mitch! We take the security of our customers' private information very seriously. Please see our security information at the following link: https://www.freetaxusa.com/privacy.jsp

We would be happy to pursue this issue more from within your secure account. Can you sign in and click “Contact Support”?

mitch Has Earned 9 Votes

Mitch G.'s review of FreeTaxUSA earned 9 Very Helpful votes

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