mjm80

MJ M.

Texas, United States

Contributor Level

Total Points
80

1 Review by MJ

5/24/22

I was trying to get a lien release of a vehicle that was traded to us. It has been 3 weeks and I am still waiting even though I have done everything that they asked for. Today I called to follow up and no one seems to know what's going on. I asked to speak to a manager, and she was not helpful and she said that I have to keep faxing the bill of sell until I get a respond which I have already done. She also was mean and asked me to have the customer who traded the vehicle to call in, which I have done before. When I told her to hold until I get the customer on the phone, she hung up on me. Terrible customer service.

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