I ordered a bag, but it was not the size indicated on their site. I spoke to them and they told me to send it back and I would be reimbursed. It has been months since I heard from them. My money is gone and I have no bag. Worse yet, the site is no longer online and I have no way of reaching them. A word of advise for everyone thinking about buying from China/Asia or Europe: think again. You cannot trust overseas distributors. I would suggest that you pay more in North-America knowing that you get what you pay for and there is costumer support. Personally, I learned something from this: there is too much hype about replicas/designer bags. Purchase bags/clothing that fits your budget and purchase the designer stuff in small quantities but things you know you will likely still use in 5-10 years. Its a harsh truth but that's my two cents.