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I love the wide variety of very cute clothing they sale, I have ordered 2 or 3 times from this business. The shipping is as advertised 3 to 5 business days. I highly recommend this business!
I ordered 4 items as of 8/9/15 then received an email a week later after inquiring about my tracking number, i then was told 2 of my items where not in stock. It's now 8/19/15 and i still haven't received any of my items or a tracking number! I then requested to have a full refund I then was told i had to wait 7-10 business days. This was my first time ordering from Rosegal and most certainly my last time! Such a horrible experience, I ordered these items for my birthday 8/20! And it looks like i wont be receiving my items or my cash back before 8/20 SMDH! I WILL NOT recommend Rosegal to friend's or family!
Ms W.'s review of Rosegal earned a Very Helpful vote
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Ms,
Thank you very much for your review.
For this issue, we have already replied to your email and offer you the solutions, please check it and reply to us.
Thank you again for bringing these matters to our attention.
You are a valued customer for us and we are committed to providing you with the best service possible.
Best Regards
Customer Service