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I bought a gazibo for my dad for Xmas, unfortunately the gazibo doesn't erect correctly (the poll is larger than the casing it is meant to go through) I have tried emailed Deals direct with little response. I have sent them a video showing how it doesn't erect and they sent me a video back of how to efect it. Which obviously won't work as it is faulty. When I ask for one that works correctly or a refund (send it back) they do not reply or answer the phone. Never again would I buy from deals direct and I will be making sure I spread the word.
Tip for consumers:
Go some where else
Products used:
None as it was faulty
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Money was deducted from my account this morning but its the 1st time I hear of your its not like...
We purchased a mattress with deals direct, I have tried for weeks to rectify the issue online...
Thank you for your review and I am sorry for the issue with the order. Please let me know the order number you are referring to for me to check further?