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Nasrin P.

Wilshire Santa Monica

Contributor Level

Total Points
80

1 Review by Nasrin

  • Hillstone Restaurant Group

5/1/22

Tonight a lady was occupying two spaces at the bar refusing to let anyone to sit next y to o her. She was falsely claiming that she was saving it. It became evident after half hour that no one was coming and she was not being truthful. The wonderful tall young bar tender reported this noticing I've been standing there for a while, to the manager. He seemed hesitant and did not take a stand. The bartender then approached and reported this to Jennifer. She immediately took steps to resolve the issue and found out that the lady was not being truthful. She then created a space for me at the bar. She also canceled my wine bill something Shannon always did when a customer was made to wait unnecessarily. A special thanks to Jennifer

Tip for consumers:
It is advisable to put two place mats in that corner of the bar as there are two chairs there
already

Products used:
Grilled chicken salad

Service
Value
Quality

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