nawazh

Nawaz H.

Contributor Level

Total Points
160

2 Reviews by Nawaz

5/2/22

Be VERY wary of the many 5-star reviews on here and Google etc. They are all without commentary and suspiciously all posted very recently showing this company is clearly paying people to post positive reviews. In some cases it's the cleaners themselves saying what a great place to work…not surprising when you realise they get paid for doing nothing.

If you read the otherwise mostly 1-star reviews you will find this company should be avoided: unable to provide regular cleaners, the scheduled cleaners never turning up or cancel at last minute, appalling cleaning standards (either not cleaning at all or actually breaking and damaging goods), non-existent customer service.

Unbelievable that they are still in existence. They hook customers with a professional website and top Google rankings yet are unable to provide a single cleaner that can actually clean without breaking or stealing it seems.

9/19/21

My experience has convinced me to never buy anything from Curry's ever again. For a simple dishwasher purchase and install plus recycle of the old, I one endured the following from them and their "service" partner Team Knowhow:
- A week to hear back post order
- A delivery date and slot then forced on me with 2 days notice (no chance to even choose a date) - when I called they were unable to change it
- Having had to take the day off to wait for it, they didn't turn up. I had to find out by logging in that delivery was cancelled - no notification given whatsoever
- I had to call myself to find out why - no plausible reason other than a scripted apology. They could not reschedule right then due to system and refused to call me back to rebook - I had to do this the next day
- Was given a second date, time slot confirmed 2 days before
- On the second delivery day itself the order then disappeared from the Knowhow portal
- Again I had to desperately chase up to find out (having rearranged whole Dayton wait for it) to be told item was now out of stock for 3 weeks apparently and no delivery was showing in their system!
- Almost too dumbstruck with disbelief at the unprofessional farce Curry's has become. The company is an utterly rotten, failing and badly run mess.
- I cancelled the order and went through John Lewis happily paying more for a decent service and a guarantee slot - the stress, uncertainty and frustration of dealing with Curry's and Team KnowNothing are not worth it nor was the energy of even complaining - the sooner this company goes bust and their employees banned from working in any service role (make that any job) the better.

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