Naz s.

I've been having the hardest time trying to find a resolution to a problem I had with Twitch. So, I had participated in an event that promised drops if I had watched a stream for long enough. After it was all said and done, and after claiming my drops, they didn't show up in game. I had made sure to connect my halowaypoint account to my twitch account and to click claim when I received the drop. But nothing came and it has been a constant struggle to figure out who to contact to resolve this issue. I've sent emails to twitch and the channel that was hosting the even and never got a reply.

The thing is even if they couldn't have helped they could have at least gave me some sort of reason why it didn't work. But no, I sent them pictures of what issues I have been experiencing and they decided to close my case... WITHOUT RESOLVING THE ISSUE.

I am really upset with Twitch and have nothing but the up-most discuss on how they treat their clients. Customer service is abysmal and am surprised that they are still in business if they are treating people this way.

Shame on you Twitch.