Nettie P.

I've been ordering clothes from SHEIN for a couple of years now. I normally don't take time to do reviews but I do occasionally and they give you points for reviews. The points convert into money off your purchases. I just recently discovered that if you write a negative review, they remove it…which is why you would be hard pressed to find any negative reviews by customers on the site. If your review is published and other customers like it, you earn more points…so why be honest and write anything negative and have them remove your review? They say they only remove reviews if you say something inappropriate or use profanity, etc. I absolutely would never do that.I just wrote a negative review about the fabric of an item being a little cheap and ill fitting…they removed that and a couple other negative reviews. Very deceptive of the company!

And just a side note…there's literally NO customer service…you can't call…no phone support and they say there's a chat and an email support but they don't allow you to access it… it's buried deep under an endless maze of options.

I originally ordered a dress from this company and it was very nice. My second order however, was awful! The fabric was very cheap! One dress felt like it was made from drapery/curtain type fabric and the other from sandpaper and was super, super long…to the extent where it has to be hemmed. The items took weeks to arrive and when they did come, all of them had a super awkward fit! I guess I got lucky the first time! Won't be ordering again!

I don't know about the items but shopping was easy!

I was skeptical at first but my items arrived in a timely manner and the quality of the clothes was surprisingly really nice! I was impressed! Everything fits perfectly... one item is a tad big because I was thinking things were going to run small but they actually run a little large... I'll definitely order again!