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Nick P.

Contributor Level

Total Points
80

1 Review by Nick

  • Groupon CA

7/8/20

During Covid 19 Groupon was up and running an example of my review we had sold 13 groupons $400 of service and groupon paid us $2.17 when we called they had stated that it was due to refunds and promotions on our campaigns after review we had found out that we had 0 refunds and our contract we had never agreed to any further promotional discounts we have been trying to call them for 2 weeks hoping that this was done in error nobody answers the lines they will like to you to use their email to resolve issues When you send them an email about the problem that you are having they give you another response that is far right without dealing with the issue. Warning to any further merchants that is considering using this service. Don't waste your time They do not support the merchants they steal your money never give you a breakdown of how much you sold each month I have aakes several times for detailed invoices and never received it.the contract only benefits groupon. Their customer support is the worst I've ever had to deal with but the worst thing about groupon is how they steal your money and try to make it legal what company would sell for $400 worth of service For $2.17 merchants beware

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