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Nick S.

Contributor Level

Total Points
80

1 Review by Nick

  • Soufeel

5/19/22
Verified purchase

Never received my order, I told them it wasn't delivered and they basically told me "delivery company says it was, no refund, seek legal help'

It was for our anniversary and now all I want is my money back

So bad, like the worst customer service I've ever received. If I could review minus I would. I work in retail, I get it's tough. But just so disrespectful

Tip for consumers:
Don’t

Products used:
Didn’t get any

Service
Value
Shipping
Returns
Quality
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SOUFEEL J. – Soufeel Rep

We are terribly sorry to hear this happened and for any disappointment caused Nick, please know this was certainly never our intent. We very much appreciate you taking a moment to bring this feedback to our attention so we may continue to work to improve going forward. Would you please provide us with order number so that we can help you follow up this issue and make solution?

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