nicolap1

Jessica F.

Contributor Level

Total Points
81

1 Review by Jessica

7/17/13

I had a very BAD experience with this company, I purchased a camera from them over the new year weekend, When monday came around I recieved a e-mail saying they couldnt process my order without speaking to me first.
So I called the company got a story about a battery that i needed and it was on sale for 50% off from the manufacturer, I was busy at work and said do I NEED this battery for the camera to work? They said yes you do, so i said send it to me but if i find out I don't need it I will be ****** He went on to say why would I lie to you... Didnt you read the website information!
So when I got a break I went to the website and found out the information he gave me was bogus and I called the company NO answer, Called three times more, Left a message on the answering machine and then finally called another number from the first e-mail I recieved and got a rep... I asked to cancel the order and they wouldnt give me the cancellation code that they say you HAVE to get from the company via phone, And so i asked to speak to a manager, At this point I was livid and just wanted my cancellation code, I put him on speaker so that the employees of my job could hear how he was being rude, Screaming at me and refusing to give me the cancellation code I requested... When he realized i was on speaker phone after 5 minutes of his rude behavior he spat that both orders were cancelled and he hung up on me!
I called discover and blocked any charges from the company EVER... theyr a BAIT and SWITCH company BEWARE!

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