While I have received items from Roamans in the past, last August. 2 items were supposedly delivered, but I never received them. I called Roamans and they assured me that they would loo into it. Then they send me this form on line that I assume I'm supposed to print out & send to them, instead of just doing it via email. I'm so disgusted with this company that I'm thinking about litigation. Definitely do not shop there. Maybe they were a reputable company at one time, but it seems kind of scammy lately. Gives me Noracora vibes.
We appreciate you for expressing your concerns with us. We're so sorry that your experience with us fell short of your expectations. Your feedback will help us improve our previous performance.