When I ordered 3 times, it gave me the option to have delivered to an address which was not the credit card billing address. It took from my credit card immediately. After not receiving any of the items, I re-checked and saw that it said if delivery address was different than billing, item would not be delivered and would be refunded. Well, I have NOT received items, refund NOR have they responded to my e-mails and telephone # is always busy! Attorney General should and will be called.