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Nina M.

Contributor Level

Total Points
83

1 Review by Nina

  • CoFoundersLab

6/13/22
Verified purchase

The service I paid for a about a year had no merit whatsoever. The advisory board is 90% unavailable and the co-founder matching system is inefficient. When I tried to cancel my membership I was redirected to a form to submit a request which I found very odd. I waited for 4 months. No one ever bothered to respond. The contact page on the website was broken. The phone number always went on the voice mail. I even reached out through their FB page leaving a PM and comment on the page. The comment was removed right away but again they did not bother to respond to the PM. And this was when I was still getting charged. Finally, I figured out how to cancel via their website which was hidden in one of the tabs.

I'm writing this review because of the ignorance the business has towards their customer. The rest I'm sure can improve over time but this experience was undeniably very disappointing.

Tip for consumers:
Do not sign up for the premium membership.

Products used:
Co-founder match and board of advisory

Service
Value
Quality

Nina Has Earned 3 Votes

Nina M.'s review of CoFoundersLab earned 3 Very Helpful votes

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