normas261

Norma S.

Ontario, Canada

Contributor Level

Total Points
80

2 Reviews by Norma

6/24/22

If you want to return anything be aware that no where in their return policy does it say that you have to pay shipping and fees to China. They'll offer you 15% credit to keep purchases that don't fit or are unsuitable.

Tip for consumers:
Return policy isn't clear.

Products used:
Haven't received all yet.

Service
Value
Shipping
Returns
Quality
1/12/22

After 5 months of calling every agent had a different answer. Emails never answered. One agent gave me a tracking number for a purchase made 4 years ago. Supervisor supposed to call me but never did. Poor customer service. Never received product nor could I get information as to the status of delivery. Waste of time and effort.

Tip for consumers:
When order would be shipped. After 5 months no delivery

Products used:
Non

Service

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