IT TOOK ME 30 SECONDS TO CHANGE MY PASSWORD FOR MY NEW PHONE WITH MY BANKS, AND OTHER SITES BUT 45 MINUTES OF INTERROGATION TO ATTEMPT THE SAME CHANGE,. I WAS TRANSFERRED THROUGH THREE AGENTS TO COMPLETE THE VERIFICATION PROCESS, AGENT THREE SUGGESTED i CANCEL AND OPEN A NEW ACCOUNT. THEY HAD NO TROUBLE FINDING MY ACCOUNT TO CANCEL.
Tip for consumers: Having a proof of purchase for a service you have ad for years is impossible