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Not A.

Contributor Level

Total Points
163

2 Reviews by Not

  • DHgate

5/18/17

Hello All, if you are considering odering from DHgate, DON'T DO IT! Yes, the prices are great--too good to be TRUE, true because its just a set-up and the more I research the site and its vendors the more I learn. Its just too bad I didn't see or even look for the reviews in all my excitement but now I'm getting the running arounds, the lies and being put off on the sellers who don't respond to what they already know is a scam and defective products. All we can do now is file...
Today is my last attempt to resolve this matter before moving forward to my next recourse which I have already began. Its a shame that so many of us are being robbed and taken advantage of in the very same and identical ways despite the differences in products we purchased.

Thumbnail of user sopportc
DHgate C. – DHgate Rep

Hi Not!

We checked your order here and we can see that your dispute was closed and the payment was released to the seller because you did not return the item as per the proposal you have submitted.

We suggest that you send a message to the seller and negotiate on a resolution. If they agree on a refund, please ask him to leave a message for you saying 'I agree to refund you $***', and then you can contact us again and we will arrange the refund for you.If they dont agree to refund you we cannot operate for you too.

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1
Or send email to: customer-support@DHgate.com
Regards,
Riane
Customer Service Center
DHgate.com

  • Ghgate

5/16/17

DHgate, your represenative not only modified my proposal, made an agreement with your vendor and made certain that I would not be able to respond in a timely manner because... no valid information on the invoice and the glitches in your system that prevents the consumer to be informed. Instead of doing the ethical business response you hide behind many twists, turns and alternative truths. Then you tell your customer to contact the seller--your vendor. Really. Buyers Beware--its a scam and they will take your hard earned cash and think nothing of it!

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