TLS Group, previously called EASYFLAT and then TRIPLETSHARE, changed name many times because they're basically practising what is called extorsion.
I had so many issues with them that I can't even count them on my two hands. Now, they don't want to give me back my full deposit even though I didn't damage anything in the room. I'm trying to find a way to sue them.
I have one advice: STAY AWAY. And for the ones who want to take action against them, contact me.
Dear Olivia,
First of all, I would like to thank you for your feedback. Every complaint is a great opportunity for us to improve our service.
I would like to apologies on behalf of TLS Group for the inconvenience caused.
We have taken note of your comments and we will investigate your case. I can assure you that we will take all necessary steps to avoid this kind of situations.
Best Regards,
Rocio