I purchased a play station plus key for PS4 that clearly stated "can be activated in Ireland" (sent them a screenshot of the screen showing this).
The key was for Kuwait as it turned out.
2 months later and they are still holding me to ransom saying they cannot refund me until someone else purchases the key and confirms its unused. I clearly qualify for a refund under their refund rules, 8.5 (2) but they choose to ignore this and keep me hanging on. Its clearly in breach of their own rules and EU consumer protection. I have been given no indication of when I will receive a refund. It is truly a horrible experience and advise anyone looking to purchase anything from them to think again. These reviews are real. PS I also got signed up for Gamivo smart without my knowledge and it took me a while to cancel it as they deliberately hide it deep inside the website to put you off. BE WARNED.