Pat T.

This review has nothing to do with the product. I had been enjoying the product Monavie Active for 8 years and needed to change my vitamin regiment due to other health complications. I needed another source of treatment and could not afford both of them. I asked for my autoship to be postponed for 2 months to see if I could do better on the other product. I did but because I was busy with my husband (a veteran) who broke his wrist, I forgot to contact Wayne, the guy I had been talking to. I did not open the box and asked if I could send it back. He said I could if I would pay the shipping. About $17 estimated cost. I shipped it the cheapest route and it was $36. I waited and my $115 was not put back in my account. I called after it arrived and Wayne said his sponsor was out of the country but to assure me that I would get my refund. I waited 4 more days and called again. Wayne said his sponsor (Mark somebody) was out of the country again conveniently! He said I would have to take a 20% reduction ($25) off the remainder I would be getting. So basically, I am getting (I don't know when) about $64 of my $115. What a rip-off! I asked for the sponsor's number and Wayne said it was for my protection that he didn't know my info to put my money back. I guess so. The "crook" sponsor took it. Wayne has always been nice and polite to me. This is a sponsor indescretion. Monavie, talk to your sponsor's. They need to take an ethics course. I am a retired school counselor on a limited income and my husband is a disabled veteran. Maybe $115 doesn't matter too much to a sponsor who is always out of the country! But it does to me. I will never promote Monavie to anyone.
A very dissatisfied "former" customer.