I am still waiting for my item I ordered in mid January. I paid extra for shipping. The site doesn't mention that items ship from China. This was a gift I ordered for someone, had to buy a replacement gift cause it was never received at all let alone in time! Very frustrating, ZERO customer service. When emailing them, all they reply many days later is that the item is shipped and they repeat the track number. I have yet to receive something I paid for a month ago, which is of no use to me anymore. Do yourself a favour and DO NOT order anything from them, I definitely learned my lesson