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Bought a Bowflex treadmill in November for over £2k. Delivered in December and a member of the installation team arrived to install. After he opened all the boxes it was discovered that the treadmill was damaged. Frame heavily dented and broken plastic. They arranged pickup but their own engineer refused to pickup the treadmill as the box was open and weighed 180kg. Now we want to cancel the order due to being messed around customer service don't call back and ignore emails. After sales service is shocking. Absolutely no communication. Stay away from this company. False reviews on here. Click on 1 star and you will get a true picture (day after day) of the true Fitness Superstore.
Tip for consumers:
Stay away and use a more reputable firm.
Products used:
Bowflex Treadmill
Paul L.'s review of Fitness Superstore earned 4 Very Helpful votes
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If you enjoy being scammed and treated like dirt, then look no further than Fitness "Super"...
This company allow employees to sexually harass staff and sack anyone who raises this as a concern.
