paulw1710

Paul W.

Contributor Level

Total Points
80

1 Review by Paul

9/9/21

Shocking confrontational customer service. I ordered a car and was advised that the interior would be a particular colour (on quote and order confirmation email). It arrived with a different colour (lower spec and price) and the company simply do not care, are very argumentative and confrontational and simply pass the buck on to CAP saying it was their error. Would strongly suggest that you spend a little more and go with a reputable firm. It appears they have the lowest prices and lowest service. Suppose you get what you pay for…

Will now have to contact the BVRLA and the Financial Ombudsman Service.

If you choose a car and colour scheme don't use Nationwide as the car you get might differ from what they advise you will get! Be warned…

Tip for consumers:
Buy elsewhere

Products used:
Incorrect specification car

Service
Value
Shipping
Quality

Paul hasn’t received any votes.

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

nathano12
3/19/16

Decided to buy from Nationwide in Feb, which was advertised "Feb Delivery" which was great as I...