Horrible scam site. STAY AWAY. Contact links on their website don't work, They don't respond to email. They are riding off of ShoeMall's reputation and when you google ShoeMall quickly, their site pops up if you are watching what you are doing. I received nothing and will be sure to refuse the mouse pad if, when it arrives. I have ordered hundreds of items over the years and this is the first time, something this bad has happened.