Pete J.

We have been using our Toshiba laptop computer for years with no problems. We had to have a virus removed several years ago, and it has worked like new ever since. It has been reliable and when we have to replace it, we will definitely buy another Toshiba.

Nordstrom customer service experience was one of the worst I have ever encountered. I ordered a jacket online and paid for overnight shipping as well. The order was confirmed online and then I got an email the next day saying they canceled my order due to technical issues with processing. I called customer service and they could not give me a reason for the cancellation and i was told someone from finance would call me to resolve it. Its been almost a week and they have yet to contact me.