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I brought an exercise bike from this store in September 2020. Paid for it to be installed. Used it 5 times and the crank arm came off the bike. Not fitted properly by installer despite me paying over £100 for this. Have not replaced bike. Expect me to fit the broken part! Still waiting for the part to be sent seem to pass the buck around their own organisation. Not really a professional outfit, customer service is very basic. Would really recommend you don't purchase from them. Don't even follow their own repair policies. Only positive their website is easy to find
Peter B.'s review of Fitness Superstore earned 6 Very Helpful votes
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If you enjoy being scammed and treated like dirt, then look no further than Fitness "Super"...
This company allow employees to sexually harass staff and sack anyone who raises this as a concern.
