In my working with GearBest.com, they are the same or rank up there with Everbuying.com, both are worthless and everyone needs to stay away from them. There communication is terrible, they do not know customer service and they like to patronize you with their silly, stupid and irritating company policy slogans!
No one at GearBest.com has a clue to how to substantiate good customer service and company loyalty! Again, stay away from GearBest.com or you will be sorry. All have NOW been properly warned!
Pete
Dear Peter,
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Our communication fell short of the usual standard and, for that, we sincerely apologize.We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Best Regards,
Gearbest.com