Peter K.

Next day delivery!
It would help if items you ordered turned up for the next day delivery I paid for.
But all good as far nice people at House of Fraser are concerned they just refunded me the whole £3 a week later that I have already paid extra to compensate me for any inconvenience and service not provided! The reason I paid extra on my delivery order was I actually wanted it for the next day! This is now the second time this as happened, so needless to say I wont use them again!
No apology just said they would refund £3! I had just spent over £150 with you and that is the thanks you get!
As said in other reviews avoid at all costs and hopefully they will find themselves in a similar predicament to the Top Shops etc of this world!