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Peter W.

Contributor Level

Total Points
87

1 Review by Peter

  • NationwideHireUK.co.uk

11/18/20

Possibly the worst vehicle hire…
Possibly the worst vehicle hire experience in 30 years of hiring. The booking process was smooth & great customer service from all we dealt with but that's where it ended. The van was 3 hours late being delivered & required multiple calls to find out what was going on. Once delivered it had a tank gauge showing empty, no SatNav (as booked & paid for), the hand brake alarm sounded intermittently throughout driving & a hole in the roof meant that much of our cargo was wet & some was damaged beyond further use. We wrote four times to Nationwide Hire asking them to contact us to discuss our complaint but they have not responded in over a month & a half. We are now contacting Trading Standards as the Company seems unwilling to answer our complaint. We would not hire from them again, nor recommend them, based mainly on their lack of after sales service & no response to our correspondence.

Peter Has Earned 5 Votes

Peter W.'s review of NationwideHireUK.co.uk earned 5 Very Helpful votes

Peter Has Received 1 Thank You

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Victor C. thanked you for your review of NationwideHireUK.co.uk

“Thanks for including the photos, we were going to hire from them but there seem to be a lot of negative reviews from unhappy customers. Thanks for saving us the hassle x”

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