I was a bit worried because I saw a few bad reviews but we still decided to book with them because me and my boyfriend are still young drivers and they were one of the rare companies that has the policy of lending to anyone older than 19. When we arrived, someone picked them up at 7.40 although their official hours don't start until 10 a.m. They said they were out of Group B cars and offered us a convertible sports car with no additional payment. Someone bumped our car while it was parked and I called Michael and he comforted me that the car is fully insured to this went without any additional payments as well. Also the drop off went very nicely at the airport. I would highly reccomend!