Pragati P.

My flight was cancelled due to the weather conditions and they informed the cancellation of the flight just 10mins before flight departure. Instead of helping us get another flight, they told us to go back to departure gate and no one was even there on the gate. And then we were told to rebook our flight online and then we were just told to leave the airport which took around 2hrs due to the security. I saw the departure of so many flights which were scheduled just within 1hrs of my flight. They could have delayed my flight maybe or at least assisted in rebooking but they chose to do nothing. Amidst this chaos, where I was still processing what was happening, I rebooked the wrong flight and I have been trying to contact the customer service but guess what no one is responding. There's no customer service at airport and they don't respond online. Wouldn't recommend the flight to anyone.