Well, I bought pre-paid debit card, not knowing they are related to ACE CASH SERVICES. When I tried to activate the card over the telephone, they told me the transaction could not be completed. The system then transferred to the customer service, after waiting a short time, the system then told me it was after hours and would have to call back. I have sent all the information requested from me and still waiting! Oh, by the way I have money loaded on the card:(
My advice to everyone is to avoid the NETSPEND or ACE Prepaid debit cards!