Private P.

Level 1 Contributor

USA

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KaraokeVersion

Music Downloads

“Long statisfied customer”

4/5/22

Verified purchase

Karaoke version has a very user friendly purchase and download process. They do not require a minimum purchase, nor do they require their songs to be in a specific format or on CD. Their sound quality rivals that of other respected karaoke brands. If a song has incorrect lyrics, they have a process to suggest the corrections. When corrections are made, the updated version of the song can be downloaded at no additional charge. I have only had to reach out to customer service once and got a prompt response. The only slightly negative aspect I see is that on some custom tracks they combine multiple "background" singers into one track that cannot be separated if wanting only some of the background. Other than that I am highly satisfied!

Tip for consumers:
Tip:
1. Don't make songs suggestions for obscure songs. They have a very long list of songs in their queue and ONLY the songs that get volumes of votes from people purchasing songs will get made.
2. Purchase songs if you want your votes to count.
3. Vote regularly for tracks you want to see made!

Products used:
I have purchased and used several songs from KV. There is no shipping because it is direct download! Shipping time is however long the USER takes to go get their files from download. Each song takes less than a minute to download. It is REALLY simple. I use these songs regularly... and there is no refund because they have samples BEFORE you buy AND they do their best to FIX any file issues and you get the fixed file when it is ready. TRUE customer service.