Worst experience.
Booked before covid, trip was cancelled due to covid, we were forced to rebook or we'd lose our money before a certain date. We still couldn't leave the country during the second date. Great value did nothing. We had travel insurance so we cancelled and made a claim. Apparently you have to be dead to get your money back. We just lost $4200 and great value did not back us up. Unprofessional and disappointing