Ordered a supposedly genuine compaq power adapter on 18 November 2010 believing it to be a UK company (site says items send by Royal Mail 3 -10 days). Received a tracking number stating goods being shipped from china. Contacted them 3rd December as item not arrived. Told delayed due to the weather. Contacted them a further 3 times complaining about non receipt and pointing out there is nothing on their web site saying goods would be send from China. Continue to be fobbed off or ignored. About to contact paypal to get a refund.