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Proactive till make we a deposit/advance payment.
They don't have any obligations on our deposit or promises.
Very rarely responded on follow-ups
Promised to refund.
Waited for 1.5 month, with frequent reminders and follow-ups.
Promised to refund.
Car sold to some else.
Given 1 star review on google.
Threatened to change to 5 Stat.
" Will not refund the deposit if no ‘5Star' (review) given."
I refused to give a false review.
My AED5000 gone.
Are they doing business legally?
As per T&C of 'sitejabber.com' understood its against the Law.
Lessons learned:
1.) Exists a new type (to me) of business. Selling product is secondary, customer satisfaction is the least. Priority is to collect the 'advance payment' and find reasons not to refund. Maintains the business by recruiting cyber team to respond/reply for the negative reviews saying " No such person in our list visited''.
2.) Don't rely on the 'Star Ratings'. Be careful and get own experience.
Tip for consumers:
Don't rely on the '5Star' review ratings. It can be fake, forced., scam, exploitation.
Products used:
Advance payed for a used car.
Raees V.'s review of Alba Cars earned a Very Helpful vote
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Exercise caution when dealing with ALBA Cars Dubai UAE. I purchased a vehicle from them in...
