Thumbnail of user rafifj

Rafif J.

Contributor Level

Total Points
80

1 Review by Rafif

  • Rayna Tours

11/3/21

Dear Rayna Tours,
On June 02/06/2021 I made a payment if 2300 dirham to rent a car via Rayna Tours for ten days. I was asked by your agent (V****) to pay an additional 1000 dirham as an additional deposit I completed the payment on 15/6/2021 (both pictures attached in an email).
I requested that the refund is made to a specific account but your accounts sent the refund to an Omani bank account which was already closed as I left the country instead of my other account as requested. I called the Omani Bank and they confirmed that the payment would have been rejected and bounced back.

It is November 2021 and I have yet to get my payment of 1354 dirham. I need this matter sorted immediately as I have tried contacting the agent (V****) and he is now ignoring my messages.

It is not a large amount but it is my right to get my deposit back. You have not responded to my emails or messages therefore am hoping to get a response back here. Kind regards,

Rafif hasn’t received any votes.

Rafif hasn’t received any thanks yous.

Rafif doesn’t have any fans yet.

Rafif isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user pppf
3/7/24

Never book the package from this company as they don't cooperate with you even if the flight got...

Thumbnail of user namitmishra
N M. reviewed Rayna Tours
10/30/23

We booked our Dubai tour with them, the tour guides and drivers were great, When we returned back...