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Rakesh S.

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Total Points
80

1 Review by Rakesh

  • Host IT Smart

12/17/21

BE AWARE OF www.hostitsmart.com

I get to know about this company from search engine, their sales chat response was immediate and confirmed server locations of Mumbai with 100 Mbps speed.

On Subscribing for their premium plan (8 Gb, 4 Core, 80 Gb SSD) Windows Server 2016 VPS, I was hardly able to manage the VPS.

A single round trip from Mumbai to their VPS was taking up to 10 seconds which was really beyond imaginations. When I check speed with speedtest.net, I was shocked that speed I was getting was hardly 0.6 Mbps. Screen shots are attached herewith.

After reaching their support and spending a lot of time, they were saying that this is the normal speed. I was promised for 100Mbps and given 0.6Mbps and this is normal for them.

I cannot continue with this speed so I asked for refund very politely which was denied by saying that there is no refund policy.

I hardly used VPS for few hours and that too just troubleshooting speed thing. They eat-up 2600/- INR for nothing. If they still deny for refund, will raise chargeback and also file a consumer complaint in this regards.

Loosing 2600/- is not that painful but loosing trust on these kind of frauds is really a matter of pain. It seems they are running Hosting from their home by running home internet with speed and reliability issues.

BE AWARE, DO NOT SUBSCRIBE TO THEIR SERVICES, YOU WON'T FIND BIG CHEATERS THEN THEM.

Products used:
VPS

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