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Ra M.

1
Level 1 Contributor

Contributor Level

Total Points
327

4 Reviews by Ra

  • Pluto TV

9/18/23

This is by far the WORST on-line streaming service I have come along. After opening the WEB address the only thing you see for minutes are ads, ads and more ads. Then it goes dark, … end that's it.
Don'ty come me with "Oh you should have downloaded an app, a this and a a that. Or you need a very special high speed internet, with this and that (which I have), etc
This is a service which at least fort me cvan disappear into oblivion better today than tomorrow.
And honestly don't hope that this is/would be the future of on-line TV …

Service
Value
Shipping
Quality
  • Priceline

1/24/23

Booked a hotel accommodation through Priceline.com and added a trip protection to the package as available option on the order page, because all priceline.com bookings are non-refundable.
After check-out and payment processing I discovered that the trip protection ordered was not included in the booking and only tiny note on the page mentioned it without further information explained the absence of the ordered protection plan.
We called Priceline.com and were informed that had a system glitch. But even after escalating the case to the supervisor we were simply told, that they neither can add the ordered protection plan to the booking anymore nor cancel the faulty booking. So we are screwed because of priceline.com bad computer system.
Thus WARNING to everyone:
Priceline is CHEAP in any way, low prices yes, but even much lower customer service or liability!
Don't waste your money and stay away from these sharks! We will book in future again witch reliable companies like Expe... or Booki...

Service
Value
Quality
  • BitDefender

5/18/22

This is one of the worst nightmare piece of antivirus software we have ever purchased.
(1) Instalation on multiple computers (purchased a 5 PC license) a horror. The company will NOT, not even on request, give you the link to the full download. You only get a starter mini package and then have to repetitively downlaod over and obver again the full 500+MB package. Good luck when your company has 100+ machines to cover... I had to research the user forum to find the link to the complete download package - So facit: It is available, but the company are unwilling to share - ZERO stars!
(2) But it get's is worse: After about one week the software was detecting a thread in one of our Chrome browser tabs and froze up, leaving a white or black field on the screen to make it impossible to operate the PC any further. A reboot did not help, after the thread was discoered again, Bitdefender software crashed again and blocked the PC. No help was offered from Bitdefender, Refund ewas not offered, even the suggestion to make a donation to the Ukrain was refused.

Summary: Horrible company, incopetent customer service and NOT working anitvirus software! Stay away, not waste your $$$, purchase the much better and way more reliable competitor software (McAf...)

Tip for consumers:
Don't buy Bitdefender, go with McAfee instead

Products used:
McAfee Total Security

Service
Value
Returns
Quality
  • Zenni Optical

5/22/21

Glasses are very affordable and quality is OK.
BUT: You do NOT get any customer service and the 30 days warranty is a joke!
Our clip-on sunglasses lost both screws and literally fell apart after only 10 uses and about 5 months after purchase. The customer service did not offer a courtesy replacement but a 10% discount on $3.95 plus extra shipping of $10 plus up to 10 weeks waiting time! Honestly? That's what you get from Zenni.

Service
Value
Shipping
Returns
Quality
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Jeff H. – Zenni Optical Rep

Thank you for posting feedback regarding your experience with Zenni Optical.
We can confirm that the warranty for clip-on sunglasses and for most components of a pair of glasses is currently 30 days from the day the item is delivered to you. However, we are sorry to learn that when you reported that your clip-ons fell apart after just a few uses, the agent who assisted you did not seek a supervisor’s approval to make an exception to this policy and offer you a free replacement, and we apologize for the dissatisfaction you experienced as a result. We would like another opportunity to make this right, so we ask that you email us at online_reviews@zennioptical.com, and put your order number in the subject line of the email and we will be happy to send you a replacement. We hope you will contact us soon so that we may resolve this matter quickly and to your satisfaction.

Ra Has Earned 7 Votes

Ra M.'s review of BitDefender earned 2 Very Helpful votes

Ra M.'s review of Pluto TV earned 3 Very Helpful votes

Ra M.'s review of Zenni Optical earned 2 Very Helpful votes

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3/26/24

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